If you have any questions, our customer support representatives will be pleased to assist you.
The chat feature is the most practical approach to getting in touch with us. Simply click the chat button in the bottom right corner while you're in the xpate portal.
Choose "Send us a message".
Our operator will offer you several options to choose from. If your main concern is technical integration, simply select "Help with webshop setup" and provide a description of your query. A technical integration specialist will be assigned to examine and answer your query after you submit it.
Alternatively, you can select other options such as setting up blacklists, changing account details, or reporting a technical bug.
If none of the options apply to your case, select "Talk to customer support" and explain your situation. A member of our support team will get in touch with you promptly.
We have worked hard to make our Help Centre as helpful for you as possible, therefore we invite you to read the material contained there. By selecting "Search for help" and then entering a relevant keyword, you may find articles on the topics you're looking for. We have no doubt that you will be able find your issue's resolution or your next steps in the Help Centre.
